Anyone can manage things…success comes from how you manage people.

This on site Training program is ideal for organizations that recognize that when moving someone to a supervision role, you must give them a fighting chance at success.  Simply plucking them from the rank and file and expecting them to excel is a recipe for disaster.  This program is equally as effective for the new supervisors who wants to hit the ground running as it is for established supervisors who wants to brush up on their supervision skills.   It provides all the necessary training to ensure success in supervision…at any level. 

The Peter Principle – In a hierarchy, employees are promoted to the level of their incompetence.

Companies all too often take employees who are superior performers, promote them to supervisors or managers and expect them to flourish without providing any additional training essential to their success as supervisors, almost guaranteeing their eventual failure and/or disillusionment and departure from the company.  The learning curve for a new supervisor is extremely steep and unstable.  Training and development of new supervisors is essential in ensuring the success of the supervisor and the work group in question. 

“Ground Level Supervision” is designed to increase retention and implementation of all the necessary training and development to ensure that the new supervisor can hit the ground running and the established supervisor can experiences renewed vigor and superior results.

As with all our offerings, the program is designed to increase retention and implementation of the training material by providing a focused and targeted approach to learning.   “Ground Level Supervision” is broken down into 6 stand alone training modules delivered either monthly or twice per month, depending on client needs and requirements: 

The 6 modules include:                                      

General Supervision

  • Effective Hiring Practices
  • On Boarding and Communicating expectations
  • Dealing with Difficult employees
  • Building employee morale

Coaching and Developing

  • The coaching process
  • Being the coach
  • Effective communication

Performance management

  • Spotting performance problems
  • SMART GOALS
  • Regular feedback vs. performance reviews
  • Setting expectations

Team Building

  • Building team identity
  • Building team commitment
  • Building team involvement

Motivating your people

  • Techniques and methodologies
  • Empowering your people
  • Effective Delegation

The Supervisor’s role as Leader

  • Supervisor vs. Leader
  • Situational leadership
  • Personal Leadership